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Help, GP Doesn’t Know How to Add Up an Invoice

Help, GP Doesn’t Know How to Add Up an Invoice

by Kathy McCarrick | Aug 20, 2018 | Microsoft Dynamics GP

GP provides a number of “reconcile” utilities you can use to make sure the numbers in the system add up correctly. You might see discrepancies on an invoice where the line items don’t add up to the subtotal, or customer balances aren’t quite right or an order has been...
Applied Customer Payments Not Showing the Application of the Payment?

Applied Customer Payments Not Showing the Application of the Payment?

by Kathy McCarrick | Aug 15, 2018 | Microsoft Dynamics GP

Transactions in GP hit many different tables. Sometimes things go wrong, batches get stuck and you have to break out of the program using the task manager. That’s not something we like to do except as a last resort. This can cause data issues for you. Like breaking...
Restore Quick Links on Home Page in Dynamics GP

Restore Quick Links on Home Page in Dynamics GP

by Kathy McCarrick | Jan 19, 2018 | Microsoft Dynamics GP

GP has a great feature of allowing you to customize your home page making it easier for you to get your work done.  But have you ever lost those customizations?  It can be a real pain getting them back.  It seems this has been going on for years!   I have 1 user from...

Reconcile Misaligned Receivables Batch in Microsoft Dynamics GP

by Kathy McCarrick | Sep 25, 2017 | Microsoft Dynamics GP

Quick Tip Have you ever gone to your batch screen in Microsoft Dynamics GP and seen something like this – where shows no transactions but has a total on it?  How do I fix it? It can be fixed very easily! Go to Utilities – Reconcile (NOT RECONCILE-REMOVE) Then,...

Troubleshooting an Invoice Posting Error in Dynamics GP

by Kathy McCarrick | May 1, 2017 | Microsoft Dynamics GP

Any time you’re dealing with a transaction that won’t post, the first thing you need  to do is find out what’s preventing the transaction from posting.  To do this, print an Edit List by pulling up the batch in the batch entry window: Go to...
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