Customer relationship management software is big business. Designed to facilitate the process in which leads become prospects, prospects become customers, and customers become satisfied customers, CRM has long been a staple of the marketing and sales world—with good...
In the world of software consulting, the technological toolbox we can pull from changes and grows constantly. Sometimes, these changes are largely fundamental, reconfiguring the logic that drives the application itself, while other times, these changes extend the...
Getting from quote to cash is a complicated process. Every step of the process needs to transition smoothly, but too often, disparate systems and poorly aligned processes stand in the way. Following our last articles on the challenges and importance of connecting the...
One of the major challenges facings enterprises includes the disconnect between the various processes in the quote-to-cash cycle. Often, it’s hard enough to control the transition from step one to step two, but at certain points, new departments need to get involved....
It may not feel like it at the moment, but a month ago, we were living in the greatest growth in recent memory. This global pandemic has shown us two things: How fast things can move in a global economy and how quickly this can change. Knowing this, when the epidemic...
Like any story, the quote-to-cash process has a beginning, middle, and end—though evolving sales channels have added steps before and after. However, as you progress from almost-customer to contract to customer, it’s easy to see your potential leak away. Often,...
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