The past decade has given us the maturation of social media, the transformation of ecommerce, and the expansion of mobile devices. But for many leaders, this begs the question, “what are we doing to put ourselves into the conversation?” Finding a Future: Transforming...
For many companies, the decision to use a CRM system is one of the first major investments in technology. Essential for growth, the move from something like contact and lead management in Excel to a fully-functional CRM solution is a logical and natural progression...
Customer relationship management software is big business. Designed to facilitate the process in which leads become prospects, prospects become customers, and customers become satisfied customers, CRM has long been a staple of the marketing and sales world—with good...
In the world of software consulting, the technological toolbox we can pull from changes and grows constantly. Sometimes, these changes are largely fundamental, reconfiguring the logic that drives the application itself, while other times, these changes extend the...
Getting from quote to cash is a complicated process. Every step of the process needs to transition smoothly, but too often, disparate systems and poorly aligned processes stand in the way. Following our last articles on the challenges and importance of connecting the...
One of the major challenges facings enterprises includes the disconnect between the various processes in the quote-to-cash cycle. Often, it’s hard enough to control the transition from step one to step two, but at certain points, new departments need to get involved....
