by Kevin McAleer | Feb 11, 2019 | Cloud, ERP Implementation, Microsoft Dynamics CRM
Much as has been said about what’s required to create a “360-degree view” of your business. It’s dependent on access to comprehensive, historical and real-time data business data, of course, and a way to interpret and visualize that data so it’s meaningful to the...
by Derek Nachimow | Jan 3, 2019 | Cloud, Microsoft Dynamics CRM
We recently explored various benefits that our clients have enjoyed since replacing their on-premise ERP systems with cloud ERPs. Cloud-based CRM solutions bring about similar advantages in their own right, so let’s take a similar before-and-after assessment of these...
by Bart Nachimow | Oct 11, 2018 | Cloud, Microsoft Dynamics CRM
The marketplace for cloud-based customer relationship management (CRM) software continues to pick up steam, yet some businesses haven’t caught “CRM fever.” It’s possible they’re keeping up with customers and sales opportunities using traditional manual processes, or...
by Bart Nachimow | May 31, 2018 | Cloud, Microsoft Dynamics CRM
“Putting the customer first” is classic adage businesses of all sizes have been standing behind for decades. But today, thanks to modern technology, “putting the customer first” is more than an anchor for a company’s mission or the backbone of its sales and service...
by Bart Nachimow | May 29, 2018 | Microsoft Dynamics CRM
Organizations have spent years—if not decades—trying to address the lack of alignment (or even misalignment) between the marketing and sales departments. Organizations can thrive when marketing generates leads and sales can close them, but too often goals are not...
by Bart Nachimow | Jan 31, 2018 | Microsoft Dynamics CRM
By combining the power of enterprise resource management (ERP) and customer relationship management (CRM) functionality, cloud-based Microsoft Dynamics 365 is helping businesses transform their operations. That’s a grandiose statement, but the technology impacts...
