If you were to look up why an ERP implementation project fails, I am willing to bet you will always read about the same key points:
- Project Health
- Lack of Team Planning
- Lack of Organization
- Gaps in Communication
- No Risk Management
- Scope Creep
- Unreliable Estimates
- Bad Stakeholder Management
All these lists are informative but very rarely go into detail on how an organization has learned to mitigate the issues discussed to help ensure a successful project. At MIBAR we have integrated different technologies over the years to help keep our clients informed in the most effective, efficient and transparent way.
We believe the single biggest factor in a successful project is COMMUNICATION and working with a client that has STRONG MANAGEMENT and a COMMITMENT TO SUCCEED.
I thought it would be beneficial to share one way in which we have achieved this goal. Amongst other tools such as weekly status reports, weekly project meetings, service reports to identify the work that was done each day during a week, and the use of Power BI, I have chose to highlight the benefits of our online portal.
Project Dashboard (Project Health)
Below you will find a project dashboard that is available on line for all our projects. Here a client will be able to see at a glance how the project is preforming. They can review open and closed tasks, monitor Milestones, see which MIBAR team members are assigned to their tasks.
Project Gnat Chart (Lack of Team Planning)
As a part of our Project Management and planning a client will have online access to their timeline and drill into the details within each Milestone.
Project Files (Lack of organization)
Our online tool allows for clients and members of the MIBAR project team to upload files in an organized manner. This feature also contains security so if you have sensitive information it will only be shared with the team member that needs to work with that file. The ability to date files helps with keeping track of revisions.
Project Milestones (Organization and Project Health)
The ability for the client to be aware of Milestones and their percentage towards completion provides great insight to how a project is tracking against the timeline.
Project Notebooks (Organization, Planning, Communication)
Our on-line tool also provides the ability for clients and MIBAR to create and maintain Notebooks for the project.
Project Risk Register (No Risk Management, Scope Creep, Planning)
A critical component to any project is the ability to identify and manage risk. Below is an example of our Project Risk Register that is on-line and available to view and update at any time. Here a client will be able to view all risk and gain an understanding on how each risk will impact the project (Cost, Schedule, Preformance)
Project Tasks List (Planning, Organization, Scope Definition, Estimates)
Our online tool is an online project plan composed of task lists àtasks àSub-tasks. Here the client will see what tasks are in scope, when they are planned to start and end, who is responsible, the % of completion as well as importance. Estimates are included with each task so that everyone is aware of what the task should take in terms of time (Budget)
Project Tasks Specific Message Threads (Communication)
One of the most useful features of our online tool is that you can create messages online that will be emailed to you. When you reply to the email it will automatically update the message. Messages can be attached to a particular task or be stand alone. Each message gives you the ability to select your audience and security level so that a thread of messages can be reviewed at anytime online.
We have found that if a client engages with our online Project tools as well as reads our weekly status reports, they will have a far greater chance of success and would never be guilty of Bad Stakeholder Management.