While NetSuite is everyone’s favorite cloud ERP system, everyone has their favorite browser to run it in.  While Chrome and Firefox have become much more popular over the past few years, there are still some Internet Explorer (it still exists, even after Edge) loyalists out there – and this post is for you.  Adjusting browser settings to cache pages in your Web browser enables you to quickly access the pages you visit frequently. These adjustments make pages load faster and reduce the possibility of JavaScript error messages. NetSuite recommends that you adjust browser settings in order to maximize your NetSuite performance.

NetSuite Browser Settings

1. In your browser header, go to Tools > Internet Options.

2. On the General tab, in the Temporary Internet Files or Browsing history section, click Settings.

  • In the Check for newer versions of stored pages section, select Automatically.
  • In the Temporary Internet files folder section, set Amount of disk space to use: to 50MB.
  • Click OK.

Website Data Settings

3. Click the Security tab.

  • Click the Trusted Sites icon, and then click the Sites button.
  • Enter the address http://*.netsuite.com and click Add.
  • Click OK.

NetSuite Internet Properties

4. Click the Privacy tab. The Settings section should not require any changes. We recommend setting the slider to Medium or Medium High.

Setting privacy to High will require that you manually enter

https:// system.netsuite.com, https://checkout.netsuite.com, and http://www.netsuite.com as allowed sites by clicking the Sites button.

NetSuite Browser Security Settings Internet Explorer

5. In the Pop-up Blocker section, if the Block pop-ups box is checked, click Settings.

  • Enter the address system.netsuite.com, and click Add.
  • Click Close.

6. Click the Advanced tab.

  • Under the HTTP 1.1 section ensure that both the Use HTTP 1.1 and Use HTTP 1.1 through proxy connections boxes are checked.These settings guarantee that all content on a page is delivered as rapidly as possible.
  • Under the Security section, clear the box for Do not save encrypted pages to disk.

If you must ensure that none of your cached content is ever accessible, check the Empty Temporary Internet Files folder when browser is closed box instead.  This will cause NetSuite to perform more slowly upon login, but all subsequent pages will perform well.

7. Click Apply, and then click OK.

That should do it.  Until the next time, Happy NetSuite-ing in Internet Explorer.

Need a NetSuite consultant? Learn more about our NetSuite services or schedule a free consultation with us to get started.

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Update Hidden Subsidiary Sublists in NetSuite

How to Create an ‘After Field Edit’ Trigger on NetSuite Workflow Actions