by Derek Nachimow | Aug 12, 2019 | Dynamics 365, Microsoft Dynamics CRM, Power BI, Power Platform, Technology
It was a few weeks ahead of the birth of my first child when my wife and I took a “What To Expect” class – diapers, feeding, sleeping – so much to keep track of! Like most first time fathers, I was both excited for the joy that I knew was coming, and overwhelmed...
by Derek Nachimow | May 13, 2019 | Microsoft Dynamics CRM, Technology
Customer Relationship Management (CRM) is all about building better, more profitable relationships with your customers. CRM solutions give you the tools to engage with prospects and existing customers so you can build a strong revenue pipeline. Not everyone makes the...
by Kevin McAleer | Feb 11, 2019 | Cloud, ERP Implementation, Microsoft Dynamics CRM
Much as has been said about what’s required to create a “360-degree view” of your business. It’s dependent on access to comprehensive, historical and real-time data business data, of course, and a way to interpret and visualize that data so it’s meaningful to the...
by Derek Nachimow | Jan 3, 2019 | Cloud, Microsoft Dynamics CRM
We recently explored various benefits that our clients have enjoyed since replacing their on-premise ERP systems with cloud ERPs. Cloud-based CRM solutions bring about similar advantages in their own right, so let’s take a similar before-and-after assessment of these...
by Bart Nachimow | Oct 11, 2018 | Cloud, Microsoft Dynamics CRM
The marketplace for cloud-based customer relationship management (CRM) software continues to pick up steam, yet some businesses haven’t caught “CRM fever.” It’s possible they’re keeping up with customers and sales opportunities using traditional manual processes, or...
by Bart Nachimow | May 31, 2018 | Cloud, Microsoft Dynamics CRM
“Putting the customer first” is classic adage businesses of all sizes have been standing behind for decades. But today, thanks to modern technology, “putting the customer first” is more than an anchor for a company’s mission or the backbone of its sales and service...