Artificial Intelligence (AI) is being embedded in NetSuite in a variety of ways to improve efficiency and decision-making. Limited memory AI is being used to learn and streamline business processes. Three ways NetSuite is streamlining business processes are:
- Upsell Engine
- AP Scan
- Fulfillment Location Automation
Through the use of machine learning to analyze large amounts of data, NetSuite can make predictions about future trends, which can help companies make more informed decisions and gain competitive advantage.
NetSuite Upsell Engine
Increasing ecommerce sales has gotten much easier with NetSuite’s Upsell Engine. NetSuite will now make upsell recommendations based on a customer’s activity on the site. The recommendations improve as the customer continues to use the site. By actively learning the customers preferences NetSuite will provide more accurate recommendations than predefining upsell items.
NetSuite AP Scan
Natural language processing (NLP) technology is used within NetSuite AP Scan to analyze and interpret the unstructured data found in processing various AP documents. This allows NetSuite to “read in” the documents and saves time on the repetitive task of data entry. AP departments have gained valuable time and freedom to focus on more substantive tasks like three-way matching.
NetSuite Fulfillment Automation
In addition, NetSuite Fulfillment Automation can now automate multi-location fulfillment based on warehouse proximity, ranking, or various other rules input by the user. This will streamline warehouse operations and cut customer shipping times.
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Overall, NetSuite’s incorporation of AI in its platform will afford companies the time to be able to focus on growth and line of business tasks rather than repetitive ones. It is a tool that will catapult NetSuite users past their competitors. Users can expect continuous improvements and competitive advantage in optimization, efficiency, decision-making, and customer service. As the technology continues to advance, it is likely that we will see even more ways in which NetSuite will use AI.
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