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Your Microsoft Dynamics
CRM Partner

Get the most out of your Microsoft CRM Implementation.

Whether it's deployed in the cloud as CRM Online under the Office 365 platform, or as a more traditional on-premise deployment, Microsoft Dynamics CRM is one of the best business software solutions on the market. It empowers your team to improve sales, marketing and customer service processes and strategies, all while creating a seamless experience for your customers. That’s why we’ve spent the last 15 years perfecting our skills as a Gold Certified Microsoft Consulting and Implementation Partner.

Our goal is to give you the most from your MS Dynamics CRM Implementation, like:

  • Flexibility - Launch Microsoft Dynamics CRM on-premise or in the cloud, depending on your unique needs.
  • Harmony - Work seamlessly with other Microsoft products that you already use, like Word & Excel.
  • Unity – Create an integrated environment with your other business software, like GP, SharePoint, eCommerce websites, client portals and more.
  • Capability – Customize Microsoft Dynamics CRM so your business can work faster and smarter.
  • Mastery – Become proficient in Microsoft Dynamics CRM in a one-on-one or group training environment.
  • Certainty – Rest-assured that Microsoft Dynamics CRM is always working for you, and resolve issues quickly with our 24/7 support.

Helping You Build Stronger Business Relationships with CRM

Salesforce Automation
Gain better visibility into your sales and marketing efforts.   watch video
Marketing Automation
Automate email marketing, social listening and other digital channels.   watch video
Service Management
Track customer services cases, assign staff and manage resources with ease.   watch video
Executive Dashboards
View business performance metrics, 24/7 from anywhere in the world.   watch video
Workflow Controls
Eliminate bottlenecks, automate alerts and work more efficiently.
Manage any type of structured relationship, beyond just people.


“Working with - and Derek, their lead consultant, was one of the easiest and most enjoyable consulting endeavors I have been involved with in over 25 years of executive healthcare management.  Derek is an excellent listener and he gets up to speed very quickly.  Within a week, they were making process flow recommendations that were timely, productive and effective.  They are there to support us whenever we need it and they provide us with on-going, cost effective, growth solutions to our ever changing and adapting business model.”

Pat Bohan
SVP, United Diagnostic

“ has gone out of their way to ensure that we are fully supported at all times. We have never been unable to reach someone to get a fully researched answer/fix to whatever question/issue that had arisen. This has allowed us to not only serve our customers more efficiently, but to do so at a significant cost savings!”

Kate Goldberger
IT Manager, Dr. Miracles

Case Studies

  • Polek and Polek | NetSuite Wholesale Distribution Case Study

    • Wholesale DistributionWholesale Distribution

    Learn how helped a third generation copier parts supplier leverage NetSuite to maintain its competitive edge.

    Learn more
  • Royal Wines Corporation | Beverage Distribution & Importing

    • Food and BeverageFood and Beverage
    • Wholesale DistributionWholesale Distribution

    The Royal Wine Corporation is a producer, importer and the world’s leading distributor of upscale kosher wines, liquors, spirits and grape juice. With operations based out of Bayonne, New Jersey and vineyards in California, Royal Wines represents its own brands, Kedem and Baron Herzog, as well as numerous other labels that are imported from countries around the globe, including Italy, France, Spain, Argentina and Israel. Read on to find out how delivered Royal Wines an integrated ERP software system that has helped them grow their business exponentially.

    Learn more
  • United Diagnostics | Microsoft CRM Online Case Study - Healthcare

    • Healthcare

    United Diagnostics (United) is New York's largest provider of diagnostic sleep testing and Video EEG (VEEG) services. In just one year after United went live with their HIPAA compliant, Microsoft CRM system, they have been able to open up several new sleep labs, add upwards of 100 new VEEG studies and forge new partnerships and business ventures, while growing net income by over 25%! According to United, the system paid for itself in less than 3 months' time.

    Learn more
  • Dr. Miracles | CPG Distribution on Dynamics GP Case Study

    • CPGCPG
    • Wholesale DistributionWholesale Distribution

    Dr. Miracle’s, a leader in the ethnic personal care industry, manufactures and distributes more than 25 products under the Dr. Miracle’s Original, Dr. Miracle’s Hair Meds Collection, Dr. Miracle’s Styling Meds Collection, and Dr. Miracle’s Skin Meds Collection brands. Read about how helped Dr. Miracles replace their outgrown QuickBooks software with an industry specific CPG cosmetics manufacturing and wholesale distribution business management system featuring Microsoft Dynamics software and a fully integrated EDI solution.

    Learn more
  • Mountain States Rosen | Microsoft Dynamics GP Food & Beverage Industry Case Study

    • Food and BeverageFood and Beverage
    • Wholesale DistributionWholesale Distribution

    A combination of B. Rosen & Sons Inc, a three generation lamb and veal processor/distributor and the Mountain States Lamb Cooperative, a producer owned cooperative representing sheep producers in fifteen states, Mountain States Rosen consolidates supply chain operations in Wyoming, Colorado and New York under one roof, from farm to fabrication, on to retailers and restaurants across the United States. Read about how helped Mountain States Rosen replace their aging, custom UNIX based system with an industry specific wholesale food distribution and fabrication solution featuring Microsoft Dynamics GP.

    Learn more
  • Starplast | Microsoft Dynamics GP with EDI Plastic Distribution Case Study

    • Wholesale DistributionWholesale Distribution
    • ManufacturingManufacturing

    Starplast has been a leading plastic manufacturer, wholesale distributor and importer for over 40 years. With a broad and comprehensive line of product offerings that include food storage containers, plant pots, tool boxes, and baskets, Starplast helps people better organize their life at home, in the garden, or at the office. Read about how helped Starplast implement a wholesale distribution software solution featuring Microsoft Dynamics GP and a TrueCommerce EDI solution that helped them increase their efficiencies and cut costs tremendously.

    Learn more

Related Blog Articles

Managing Seasonality with Goals in Microsoft CRM

Weighting Goal Progress Based on Historical Data Microsoft CRM delivers a very powerful set of tools that enable users at both an individual and management level to track – and effectively manage goals.  The purpose of this post isn’t to describe the architecture and out of the box functionality that...

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Getting Smarter with Dates in Microsoft CRM 2015

Microsoft CRM 2015 is an extremely powerful application – and Advanced Find can enable a non-technical user to accomplish a lot.  However, there are certainly limitations that exist, specifically when it comes to date based queries.  For example, there is no clean way to query the two common examples below: ...

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