Beyond MIBAR’s professionalism, deep knowledge of our industry, and undeniable technical knowhow, what really stood out about MIBAR both during and beyond the implementation phase of our project were their people skills and situational fluency – their ability to understand the dynamics of our business and therefore, work with us in a way that made sense for us and put us in the best position to succeed.
As a successful 3rd generation, family owned business that had gotten by for so many years doing everything by hand, the idea of moving to a computerized billing system caused a lot of anxiety – yet as we continued to expand our business, it became readily apparent that if we we’re going to maintain this growth, we would need the assistance of software. And MIBAR understood this – they understood how big a leap we were taking. So they led us, worked at a pace that made us feel comfortable, and continually made us believe that it was going to work. Following two years of incredible growth, I can say with confidence that this project was definitely a success – and we couldn’t have done it without the incredible team at MIBAR.