Microsoft CRM Customization and Integration Services
Customizing Microsoft Dynamics CRM
One of the reasons why Microsoft CRM has become such a dominant force in the CRM software marketplace is because they have put a ton of control into the end users hands - that is, the majority of CRM customizations can be handled without the help IT because Microsoft has made it extremely easy and intuitive to make changes to the out of the box application. From creating new fields and reorganizing form structure to building workflows and personalizing dashboards with KPI's, customizing Microsoft Dynamics CRM, for the most part, really only requires basic point and click and drag and drop skills!
However, there are certain types of customizations that do require some level of technical IT knowledge - coding. If you're looking to create highly complex workflows, form enhancements, or extend the functionality to meet business needs beyond the scope of traditional CRM (known as xRM), you will probably require the help of a Certified Microsoft CRM Programmer. And that's exactly why MIBAR.net has a dedicated team of in-house Microsoft Certified CRM programmers and developers - so that we can help you make all the enhancements that you require out of your CRM software investment.
xRM - Extending CRM
The term xRM has been getting a lot of buzz lately - and for just cause. xRM refers to extending your CRM software beyond the traditional scope of Customer Relationship Management - or Anything Relationship Management. Because Microsoft CRM is such a powerful yet flexible piece of software, it has been regarded as a perfect platform for developing xRM type applications to meet various business needs. The scope of xRM stretches as far as the imagination, but some popular uses include HR employee management and property management.
Microsoft CRM Integrations
The flexibility of Microsoft CRM enable it to seamlessly integrate with a wide range of other business applications, websites, and portals with ease.
Microsoft CRM Integration with Microsoft Dynamics GP
The benefits of integrating your CRM and ERP software exponentially exceeds the ROI that you would get by running either of these applications independent of each other. By integrating Microsoft CRM with Microsoft Dynamics GP, you can minimize duplicate work, reduce total licensing costs, and empower your employees by giving them a complete picture of what's going on in your organization. With an out of the box adapter built specifically to integrate Microsoft CRM with Dynamics GP, this couldn't be more of a no brainer!
Microsoft CRM Integration with Your eCommerce Website
Again, by seamlessly integrating your CRM software with your eCommerce website, you can eliminate both duplication of work as well as information silos.
Microsoft CRM Integration with a Client Facing Web Portal
By integrating Microsoft CRM with your website or web portal, you can extend your CRM application externally, ultimately enabling simple self service functionality to your clients via your website. Anything from online class registrations to scheduling a service call, when your CRM software is integrated with your website, this information can be automatically transferred to your CRM system - this can not only save you time, but it can also help you deliver superior service to your customers!