Microsoft Dynamics CRM Consulting

New York's Award Winning Microsoft CRM Consultant & Implementation Partner is honored to be a Gold Certified Microsoft CRM Consulting and Implementation Partner, serving the Manufacturing, Distribution, Consumer Packaged Goods, Food and Beverage, Retail and eCommerce industries in the New York Metro Area and beyond for over a decade. With rich industry knowledge, has helped these businesses improve sales processes, gain better visibility into marketing strategies, and create a unified service experience for their customers.

What is Microsoft Dynamics CRM 2015 Software?

Microsoft CRM 2015 is a customer relationship management tool that gives your business a 360-degree aerial view of all customer interactions across your entire organization. As a result, employees throughout your organization are empowered to support the customer experience regardless of their job function, and they can do it using an intuitive business software system, much like Microsoft Outlook or Excel.

Microsoft CRM 2015 Logo

Microsoft CRM 2015 Modules / Core Functionality & Features

Sales – Microsoft CRM allows your organization to maximize sales productivity, effectively manage leads and opportunities, shorten sales cycles, increase close rates and grow your business smarter and faster.

Marketing – Microsoft CRM is a flexible solution that allows your marketing team to access critical data, segment audience members, streamline campaign planning and make data-driven decisions to generate more leads for your business.

Customer Service – Microsoft CRM provides your customer service team with the critical information they need to offer personalized service, respond to cases quickly and provide accurate resolutions.

Business Intelligence & Reporting - Microsoft Dynamics CRM offers robust, out of the box business intelligence and reporting capabilities, including role tailored dashboards and data visualizations.

xRM - Microsoft CRM 2013 is fully customizable, meaning it can be adapted to manage any critical relationship in your business.

Microsoft CRM Consulting and Technical Services

Beyond implementations,'s full-team of certified Microsoft CRM consultants and developers provide a wide range of CRM services to support both cloud or on-site deployment. Our experienced team of Microsoft Dynamics CRM consultants, developers and implementers offer the following services to businesses based in New York, Long Island, New Jersey, Connecticut, Pennsylvania and beyond:

Microsoft CRM Training to learn Dynamics CRM in a personal or group

Microsoft CRM Development and Customizations to enhance the functionality of Microsoft Dynamics CRM

Microsoft CRM Technical Support to help resolve issues efficiently and effectively

Microsoft CRM Integration with Microsoft Dynamics GP, SharePoint, eCommerce Websites, and Client Portals

Connect With Us

Working with - and Derek, their lead consultant, was one of the easiest and most enjoyable consulting endeavors I have been involved with in over 25 years of executive healthcare management.  Derek is an excellent listener and he gets up to speed very quickly.  Within a week, they were making process flow recommendations that were timely, productive and effective.  They are there to support us whenever we need it and they provide us with on-going, cost effective, growth solutions to our ever changing and adapting business model.

—Pat Bohan, SVP
United Diagnostic